Ace Auto Salvage

Called a month after purchasing motor because they sold me the wrong motor. Not only were they not helpful, they hung up in my face multiple times and cursed at me repeatedly on the phone. Furthermore, once they realized their mistake, they only offered me my money back on the motor. No labor offer, no apology, no offer to give anything towards gas as I live 3 hours away. To add, they didn’t have the motor I needed on the yard, so now I have two choices, drive ask the way over there again and lose it on them for their extremely poor professionalism to get my money back and lose more money. Or keep the motor and sell it myself. Sad thing is, I own plenty of cars and was planning to use them from now on, DON’T DO BUSINESS WITH THEM, HORRIBLE CUSTOMER SERVICE!!!

I was picking up a 2.7 Tiburon engine from them and got lost trying to find them. The guy on the phone took his time to find exactly where I was and pointed me in the right direction. I got there, engine was still the same price and very cheap in comparison to anyone else around, they even left a majority of the harness still attached so I could do some wiring repairs. The only thing i was disappointed about was that my buddy couldn't pay over the phone unless he was going to present. But I'm not even mad about that, Policies are Policies. ALL THESE PEOPLE COMPLAING ABOUT POOR SERVICE AND HARNESS'S BEING CUT MUST NOT UNDERSTAND HOW A SALVAGE YARD IS RUN OR JUST WHINING TO WHINE. THEY ARE NOT AN AUTO PARTS STORE. Everything I received was just as expected, the customer service was what it should be. I just hope this engine runs as good as their quality of customer service. Great place, I would recommend 100% best price around, great service. Thanks a bunch guys!!!

This place is running a scam! Bought an engine and when I called to get the VIN for the car it was being pulled from I was given the wrong VIN( I saw that car was recyled on Carfax. )After finally getting the "correct" VIN the Carfax never showed it getting to mobile from Washington so I asked the guy if he could let me see the car or take a current picture of it, then all the sudden I had a bad attitude. The owner flipped out did a 360 and erupted saying we had a bad attitude would not be getting service from them even though we were being as polite as possible and there was a 775$ invoice already paid. Avoid this place at all cost especially if you're inexperienced they will prey on you! I don't believe they ever owned that car and we're about to dump a bad engine on a bunch of kids. They acted like this car was new and not in the computer yet, the guy even went to "check" the transmission outside for us, but when we went to pick up the engine in two days we were told it was on another lot and the driver was bringing it later that day so we could not see it. The front desk lady was helping us until the owner asked if we were the gentleman with the engine and then he told her to stop and said he would help us personally. Avoid this place at all cost especially if you're inexperienced or young they will prey on you! Their bad attitude no service is simply used as an excuse when they get busted in a scam. Thankfully I was able to get a refund but I doubt everyone will be that lucky.

not professional. trans I got from them was a great price... except that all wires were cut (too lazy to unclip the connectors 6 inches from where it was cut). both starter bolt holes were stripped out, both of the trans mount bolts were broken off in the rear bell housing... it's a junk yard, they sell junk. beware of what you purchase at this establishment, if you think you're going save money, just wait until you have to pay a machinist or a mechanic to fix the things they break to remove your part from the donor car.

If your not local I don’t suggest driving here to avoid wasted time. Was told twice over the phone that they had an engine in stock and asked them to make sure since I was driving over 2 hours to get it. Got their and was told it need to be pulled still, then they couldn’t find the car, and finally after over and hour was told they sold it a while ago. Almost half a day wasted. Price of the engine seemed fair enough to deserve a second star.